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Maui Destination Management Action Plan 2026-2028

Haleakala at sunset

The Maui Destination Management Action Plan (DMAP) 2026-2028 outlines a community-driven approach to stewarding the island’s natural and cultural resources while enhancing residents’ quality of life and fostering a more meaningful visitor experience. Developed with input from community members, industry partners, County leadership, and the Maui Advisory Group, the plan identifies practical actions for the next three years to address priority hotspots, strengthen Maui’s capacity to offer aloha to visitors aligned with residents’ needs, honor ongoing recovery, and protect resources that sustain both community and economy.

These actions reflect priorities voiced by residents from across Maui: focusing on reducing impacts to strained sites and infrastructure, enhancing the visitor experience while addressing resident concerns, and realizing an island where residents and visitors can thrive together.

Maui Visitor Industry Snapshot

  • $5.97 billion in total visitor expenditures in 2025*, a 12.7% increase from 2024 ($5.30 billion).
  • $304.98 average daily visitor spending in 2025*, an 7.6% increase over 2024 ($293.39).
  • The Spring 2025 Resident Sentiment Survey measures several indicators and provides a baseline for analyzing the effectiveness of the DMAPs on resident quality of life: In 2025, 45% of Maui residents agreed that “Tourism has brought more benefits than problems.”
    • In 2025, 42% of Maui residents agreed that “Tourism is being better managed on my island,” unchanged from 2024.
    • The DMAP implementation and engagement process provides room for further inclusion of diverse voices: In 2025, 37% of Maui residents agreed that “I have a voice in my island’s tourism development decisions,” an increase of 2% over 2024.
  • Above average visitor satisfaction in 2025* across major market areas: 70.8% of visitors rating their experience on Maui as “excellent.”
  • While not one of HTA’s key performance indicators, total visitor arrivals to Maui in 2025* was 2.52 million, an increase of 7.0% from 2024.

*2025 data is preliminary and is expected to be finalized in Fall 2026.

Click or tap on the cover to read the DMAP.

Maui DMAP Cover
  • Early 2025: Identify and invite prospective Maui Advisory Group members that represents diverse sectors, neighborhoods, and perspectives across community, industry, and government leaders. Learn more about our process for assembling Advisory Groups here.
  • Advisory Group Meetings. The island Advisory Group provided ongoing guidance throughout the DMAP development process, helping review emerging themes from community input, identify sites under strain, and refine draft actions. In addition to regular correspondence with our Maui destination manager, the Maui Advisory Group met on:
    • August 14, 2025
    • August 21, 2025
    • October 17, 2025
    • December 10, 2025
    • March 23, 2026
  • August 7, 2025: Maui visitor industry virtual input session on industry priorities and needs, held in concurrent process to develop HTA Strategic Plan 2026-2030.
  • August 11, 2025: Virtual Maui-specific community input session on destination management and tourism in general, through concurrent process to develop HTA Strategic Plan 2026-2030.
  • September 22, 2025: Industry Engagement Session at the HTA Tourism Conference 2025. Discussions were held across six sector groupings: accommodations and lodging; tours and activities; transportation and access; food, retail and events; marketing, media and travel trade; and community and cultural stewardship partners. These discussions helped identify practical opportunities for industry participation in destination management.
  • October & November, 2025: In-person Community Sessions across Maui. At these sessions, participants discussed recurring concerns including: hotspots and access, natural resources, visitor education, and building pilina (connection) between HTA and residents. The in-person community input sessions are as follows:
    • October 11, 2025: Kaupō Community Session
    • October 14, 2025: Hāna Community Session
    • October 15, 2025: Kahului Community Session
    • October 16, 2025: Lahaina Community Session
    • October 25, 2025: Ke‘anae Community Session
    • November 12, 2025: Ha‘ikū Community Session
    • November 12 & November 17, 2025: Kīhei Community Sessions
  • November 2025: Begin drafting DMAP. Derive priority hotspots and preliminary actions from suggestions and needs identified in community and industry input sessions.
  • February 18, 2026: Present draft Maui DMAP to the general public in lunchtime webinar. Announce public comment period on HTA website. Publicize webinar recording and upcoming public comment period through HTA channels. View the webinar recording here.
  • March 2026: Public comment period open. Reviewed comments and revised the draft DMAP for approval by the HTA Advisory Board.
  • April 15, 2026: Draft DMAPs for all islands approved by the HTA Advisory Board.
  • May and June 2026: DMAPs for all islands reviewed and approved by DBEDT Director James Kunane Tokioka and Governor Josh Green, M.D.

The Maui DMAP Advisory Group is made up of Maui residents from across the island who serve in nonprofit organizations, represent the visitor industry, run local businesses, lead State and County agencies, and more. Their guidance was essential in synthesizing community input and shaping actions that are feasible, impactful, and grounded in local priorities. Over the next three years, the Advisory Group will help advance the DMAP by applying their expertise, relationships, and organizational capacity to support site‑specific work and island‑wide goals. They also serve as on‑the‑ground ambassadors for destination management—listening to community and industry stakeholders and ensuring that implementation remains responsive to real-time conditions.

Seward Akahi
General Manager
Hertz

Sharon Banaag
Executive Assistance (Tourism focus)
Maui County Office of the Mayor

Leah Belmonte*
Human Resources
Mahi Pono

Tova Callender
Ridge to Reef Coordinator, Division of Aquatic Resources
DLNR

John Carty
Executive Director
Save Honolua Coalition

Riley Coon
Director of Sustainable Tourism; Third Generation Co-Owner
Sail Trilogy

Kathleen Costello
Destination Diva
Wailea Resort Association

Toni Marie Davis
President & Founder
Kula Software Systems, Inc. dba: PonoRez;
Executive Director
Activities & Attractions Association of Hawai‘i, Inc.

Lucienne de Naie
Vice Chair
Mālama Hāmakua Maui

Lance DeSilva
Maui Branch Forestry Program Manager
DLNR Division of Forestry

Sherry Duong
Island Director, Retired
Maui Visitors & Convention Bureau

Kauwila Hanchett
Director
Hōlani Hāna

Amy Hodges
Director
Maui Nui Marine Resource Council

Wilmont Kamaunu Kahai’ali’i
Board President
Aloha Amplified
Save Honolua Coalition

Vernon Kalanikau
Executive Assistant
Office of the Mayor
Aha Moku
Conservation Planning Committee

Jerome Kekiwi
Board Member
Nā Moku ʻAupuni ʻo Koʻolau Hui

Oralani Koa
Director of Culture and Community Engagement
Maui Land and Pineapple, Inc.

Lisa Paulson
Executive Director
Maui Food Bank 

John Pele
Director
Maui Hotel & Lodging Association

Albert Perez
Director
Maui Tomorrow

Jade Rojas
Director of Economic Development
Maui County Office of Economic Development 

Duane Sparkman
Kipuka Olowalu; Royal Lahaina Resort; Treecovery

Kaliko Storer
Trainer and Cultural Advisory for Hyatt Regency; Puʻukui Watershed Operations Supervisor
Hyatt Regency; Puʻu Kukui Watershed; Mayor Bissen’s Lahaina Advisory Team

Pamela Tumpap
Director
Maui Chamber of Commerce

Angela Vento
General Manager
Wailea Marriott

Tapani Vuori
Director
Maui Ocean Center

Pomai Weigert
AgBusiness Consultant
GoFarm Hawai‘i

John White
CEO
Hawai‘i Farm Project

* Current HTA Advisory Board member

Implementation updates and progress reporting for the 2026–2028 Oʻahu DMAP will be added as actions move forward.